Philpost-7 information officer Rachel Betos said the website aims to facilitate customers' concerns the fastest way possible.
They could ask for the rates in sending their mail matters; they can also track and trace their mail status; they can download application forms for business reply permit; postal ID, postage charge account; and they can contact the office through the website without the hassle of going through busy telephone lines, Betos explained.
The website contains the rate calculator in which the customers could now calculate postage charge right on the web. Track and trace system for detailed mail information, Betos continued.
Another information posted in the website is the zip code for fast and accurate mail processing and delivery. News update for latest events and development within the corporation, she added.
Philpost was created under Republic Act No. 7354, or the Postal Service Act of 1992.
It was primarily established to undertake and implement an intensive modernization and development program geared towards improving the country's postal system to best serve its postal needs.
PhilPost has set four (4) major goals to enable it to sustain the postal requirements of the country in the next millennium. They are: global reliability and dependability; market expansion through clientele satisfaction; mutually beneficial labor-management relations; and profit maximization through cost-effectiveness and resource efficiency.
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